FAQ

Answers to questions we're frequently asked

Hubert Palan avatar Winston Christie-Blick avatar Ashley Williams avatar +2
18 articles in this collection
Written by Hubert Palan, Winston Christie-Blick, Ashley Williams and 2 others

How should insight importance scores be used?

Suggested guidelines for scoring the importance of insights
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Which browsers does productboard support?

List of supported browsers
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How to spell productboard

The proper productboard spelling
Lee Cooper avatar
Written by Lee Cooper
Updated over a week ago

Issues with Firefox

If you're having trouble contacting us
John Henwood avatar
Written by John Henwood
Updated this week

Is productboard compliant with GDPR?

Yes, productboard is fully compliant with the General Data Protection Regulation (GDPR)
Hubert Palan avatar
Written by Hubert Palan
Updated over a week ago

What's a component?

Use components to keep feature ideas organized
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How do notifications work?

Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How do tags work in productboard?

Using tags on the Insights and Features boards
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

What's the best way to submit a feature request?

Looking how to share a feature idea?
Ashley Williams avatar
Written by Ashley Williams
Updated over a week ago

How do I spread the love?

How individual PMs can contribute to productboard's mission
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Where did my features go?

My features are missing/gone/disappeared/vanished! What do I do?
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Is productboard a project management solution?

Project management vs. Product management
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How can I change my project name (subdomain)?

Easy! We can help...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Is my data secure?

Yes, we take serious precautions to ensure data security...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How can I contact you?

hello@productboard.com
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Pricing and billing

Add members, user roles, billing, and updating your plan...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Do I need a credit card to try productboard?

Nope! Get started for free...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How does the trial work?

100% access to all functionality free for 15 days...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago