FAQ

Answers to questions we're frequently asked

Hubert Palan avatar Winston Christie-Blick avatar Michel Rizzetto avatar +1
19 articles in this collection
Written by Hubert Palan, Winston Christie-Blick, Michel Rizzetto and 1 other

Pricing and Billing (per seat)

Add members, update roles, access billing information, and update your plan...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Is productboard compliant with CCPA?

Compliance with the California Consumer Privacy Act (CCPA)
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How does the effort field work?

The effort field's story point scale
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How should insight importance scores be used?

Suggested guidelines for scoring the importance of insights
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Which browsers does productboard support?

List of supported browsers
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Issues with Firefox

If you're having trouble contacting us
John Henwood avatar
Written by John Henwood
Updated over a week ago

Is productboard compliant with GDPR?

Yes, productboard is fully compliant with the General Data Protection Regulation (GDPR)
Hubert Palan avatar
Written by Hubert Palan
Updated over a week ago

What's a component?

Use components to keep feature ideas organized
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How do notifications work?

Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How do tags work in Productboard?

Using tags on the Insights and Features boards
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

What's the best way to submit a feature request?

Looking how to share a feature idea?
Michel Rizzetto avatar
Written by Michel Rizzetto
Updated over a week ago

How do I spread the love?

How individual PMs can contribute to productboard's mission
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Where did my features go?

My features are missing/gone/disappeared/vanished! What do I do?
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Is Productboard a project management solution?

Project management vs. Product management
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How can I change my workspace name (subdomain)?

Easy! We can help...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Is my data secure?

Yes, we take serious precautions to ensure data security...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

How can I contact you?

hello@productboard.com
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago

Do I need a credit card to try productboard?

Nope! Get started for free...
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Written by Winston Christie-Blick
Updated over a week ago

How does the trial work?

100% access to all functionality free for 15 days...
Winston Christie-Blick avatar
Written by Winston Christie-Blick
Updated over a week ago