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FAQ
Answers to questions we're frequently asked
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19 articles in this collection
Written by
Hubert Palan,
Winston Christie-Blick,
Michel Rizzetto
and 1 other
Pricing and Billing (per seat)
Add members, update roles, access billing information, and update your plan...
Written by
Winston Christie-Blick
Updated over a week ago
Is productboard compliant with CCPA?
Compliance with the California Consumer Privacy Act (CCPA)
Written by
Winston Christie-Blick
Updated over a week ago
How does the effort field work?
The effort field's story point scale
Written by
Winston Christie-Blick
Updated over a week ago
How should insight importance scores be used?
Suggested guidelines for scoring the importance of insights
Written by
Winston Christie-Blick
Updated over a week ago
Which browsers does productboard support?
List of supported browsers
Written by
Winston Christie-Blick
Updated over a week ago
Issues with Firefox
If you're having trouble contacting us
Written by
John Henwood
Updated over a week ago
Is productboard compliant with GDPR?
Yes, productboard is fully compliant with the General Data Protection Regulation (GDPR)
Written by
Hubert Palan
Updated over a week ago
What's a component?
Use components to keep feature ideas organized
Written by
Winston Christie-Blick
Updated over a week ago
How do notifications work?
Written by
Winston Christie-Blick
Updated over a week ago
How do tags work in Productboard?
Using tags on the Insights and Features boards
Written by
Winston Christie-Blick
Updated over a week ago
What's the best way to submit a feature request?
Looking how to share a feature idea?
Written by
Michel Rizzetto
Updated over a week ago
How do I spread the love?
How individual PMs can contribute to productboard's mission
Written by
Winston Christie-Blick
Updated over a week ago
Where did my features go?
My features are missing/gone/disappeared/vanished! What do I do?
Written by
Winston Christie-Blick
Updated over a week ago
Is Productboard a project management solution?
Project management vs. Product management
Written by
Winston Christie-Blick
Updated over a week ago
How can I change my workspace name (subdomain)?
Easy! We can help...
Written by
Winston Christie-Blick
Updated over a week ago
Is my data secure?
Yes, we take serious precautions to ensure data security...
Written by
Winston Christie-Blick
Updated over a week ago
How can I contact you?
hello@productboard.com
Written by
Winston Christie-Blick
Updated over a week ago
Do I need a credit card to try productboard?
Nope! Get started for free...
Written by
Winston Christie-Blick
Updated over a week ago
How does the trial work?
100% access to all functionality free for 15 days...
Written by
Winston Christie-Blick
Updated over a week ago