With this integration you can track workspace updates including:

  • New products, components, features, and subfeatures
  • New user
  • New company
  • New objective
  • New release
  • New comments on features/notes

All workspace updates are chronologically ordered, grouped by date. Updates are searchable in Slack and contain links to associated Productboard features/notes.

Setup is easy. Just make sure you are an admin in both Slack and Productboard. Then follow the steps below to get started.

Step I: Create a new Incoming Webhook in Slack

  1. Install Slack's Incoming WebHooks app.
  2. Select Configure.
  3. Choose a channel to which Productboard notifications will be posted.
  4. Click Add incoming WebHooks integration.
  5. Copy the 'WebHooks URL' into your clipboard.

Step II: Configure the integration in Productboard

  1. In the lower left, click on your profile icon and select Integrations.
  2. Scroll down and click Add new Slack Notifications.
  3. Paste your Slack webhook URL into the first field.
  4. In the second field, indicate the channel to which notifications will be posted, preceded by the # symbol. (If you decide to push notifications to a different channel later, you can change it here without reconfiguring Slack.) To push to a direct message channel, see the section below.
  5. Click Save.
  6. Click Enable.

Pushing updates to direct message Slack channels

If you're looking to push notifications to a direct message (DM) channel you'll need to enter the channel's ID in step 4 above.

To find this ID, right-click the DM channel in Slack and select Copy Link. The last section of the URL, composed of around 9 letters and numbers is the channel's ID. 

Note: This channel ID need not be preceded by the # symbol in step 4 above.

See also

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