When you invite colleagues to your workspace as new members, use roles to define what they can see and do. Roles can always be updated from the Members page but may affect how much you pay. (We'll notify you if so.)

Paid roles

Maker with admin access: full edit rights on all boards + manage members, integrations, settings, and billing

  • Set up and manage integrations
  • Manage subscription and billing information
  • Invite team members and manage roles
  • Delete workspace and all data
  • Create new Portals and update Portal settings
  • Create/edit/delete features and notes
  • Submit feedback via Chrome extension
  • Leave comments and @mention colleagues

Maker: full edit rights on all boards

  • Create/edit/delete features and notes
  • Submit feedback via Chrome extension
  • Leave comments and @mention colleagues
  • View existing integrations (but not configure)

Additional roles

Each plan includes a different number of contributors. Contributors are colleagues who provide user insights and access product roadmaps, e.g. sales and support. 

More info: plans & pricing

Contributor:

  • Create and tag new notes
  • Highlight and link insights to related features in notes they own or create
  • Assign ownership of notes they own or create
  • Submit feedback via Chrome extension
  • View data on Features and Roadmap boards
  • Review Portal if shared with team or made public
  • Leave comments and @mention colleagues

Viewer: view-only access limited to the Roadmap

  • View Roadmap boards which have been granted
  • View details about Features on Roadmap views
  • Leave comments on Features on Roadmap views
  • Review Portal if shared with team or made public (and the Portal if it has been shared with them)

When in doubt, you can feel confident inviting new people into your productboard account as viewers. You'll always be able to control what they can and cannot see in productboard, and they won't be able to interact except to leave comments for your team.

Granting access to a specific Roadmap view or Feature view

Every Roadmap view or Feature view has three access options:

  • Keep it private 🔒
  • Share with individual users that you choose
  • Grant access to a type of user based on their role

This means you might have an array of Roadmaps with different types of audiences:

  • A Mobile Roadmap which is accessible to users on the team "Mobile"
  • A Roadmap that you've shared with Alice, Jeremy, and Inez
  • A simplified Roadmap which is shared with all contributors and viewers

Portal users

End users contributing insights and feature ideas via the Portal do not need a full productboard account and don't count towards plan-based contributor limits.

Did this answer your question?